Customs management with professionalism
A Malawian clearing and logistics company, built on qualified people and a commitment to doing things properly.
Clearing cargo for Malawian businesses since 2014
Designated Freight Services was registered on 18 August 2014 under Malawi's Business Names Registration Act (Cap. 46:02). We were founded to provide professional customs clearing for imports, exports and transit.
Our team is made up of qualified officers trained to deliver the best customs clearing service. We help clients understand the taxation system under the laws and regulations of Malawi, and we work within the guidelines of the Malawi Revenue Authority.
“Meeting needs, exceeding expectations” is our vision for the future.Led by Macwellingtone Kapenuka · Chief Executive Officer
Our philosophy, mission and goals
Philosophy
Customs management with professionalism.
Premier, on-time service through clearly defined performance standards.
Aspiration
Meeting needs, exceeding expectations.
Not only meeting our clients' needs but adding value beyond them.
Mission
Customs, made clear.
To help clients understand all customs matters under the laws and regulations of Malawi.
Goal
Malawi's leading customs service provider.
Recognised for expertise, reliability and integrity.
The principles behind every shipment
These values guide our operations and every business transaction.
Commitment & Customer Value
We prioritise our clients' needs and build long-term relationships, delivering reliable, tailored logistics that exceed expectations.
Innovation
We adopt new technologies, optimise processes and explore new logistics strategies to stay efficient and adaptable.
Objectivity & Timeliness
Impartial, compliant decisions and a focus on speed keep your goods moving without unnecessary delays.
Teamwork
Our team combines its expertise to solve complex logistics challenges and deliver cohesive, high-quality service.
Integrity
Transparency, honesty and accountability guide every interaction with clients, partners and regulators.
Professionalism
From precise customs documentation to courteous service, we bring expertise and reliability to every task.
The people clearing your cargo
Our management team brings extensive experience in transport and logistics, backed by dedicated clearing, operations and administration staff.
Macwellingtone Kapenuka
Chief Executive Officer
Elton Rashid Shaibu
Customs Clearing Supervisor
Samuel Mogha
Senior Clearing Officer
Louis Lawrence
Customs Clearing Officer
Joana Thamangira
Customs Clearing Officer
Langson Majawa
Administration
Boswell Rajab
Logistics
Have cargo to clear or move?
Tell us what you're shipping and where. We'll come back with a clear, itemised quote.