History

Who we really are

Designated Freight Services was formed and registered under the Malawi Government BUSINESS NAMES REGISTRATION ACT (CAP.46:02), Business Registration number 171154 of 18th August, 2014. Our primary objective is to provide the professional Customs Clearing Services in import and export and also transit procedures to our valued clients. Designated Freight Services is made up of qualified officers trained to provide the best Customs Clearing service with the aim of making our clients understand the taxation system in accordance with the laws and regulations of the land. Designated Freight Services works with the guidelines of the main revenue collection body, the Malawi Revenue Authority.

Macwellingtone kapenuka

Chief Executive Officer

Our Core Values

The company upholds the following values as a guideline to its operations and business transactions

Commitment & Customer Value

We are steadfast in our dedication to delivering exceptional value to our clients. This means prioritizing their needs, building long-term relationships, and ensuring every interaction reflects our promise to exceed expectations through reliable, tailored logistics solutions.

Innovation

We embrace creativity and forward-thinking to enhance our services. By adopting cutting-edge technologies, optimizing processes, and exploring new logistics strategies, we stay ahead of industry trends to provide efficient and adaptable solutions for our clients.

Objectivity and Timeliness:

We approach every task with impartiality and a focus on delivering results promptly. Our objective decision-making ensures fair and compliant practices, while our emphasis on timeliness guarantees that your goods move swiftly through the supply chain without unnecessary delays.

Teamwork

Collaboration is at the heart of our operations. Our diverse team works seamlessly together, leveraging collective expertise to solve complex logistics challenges and deliver cohesive, high-quality services that meet our clients’ needs.

Integrity

We uphold the highest ethical standards in all our dealings. Transparency, honesty, and accountability guide our interactions with clients, partners, and regulatory bodies, fostering trust and ensuring compliance with all applicable laws and regulations.

Professionalism

Our conduct reflects expertise, respect, and reliability. From precise customs documentation to courteous customer service, we maintain a professional approach in every aspect of our work, ensuring a seamless and dependable experience for our clients.

Our Philosophy

Professional Management of Customs Our corporate philosophy is “Customs Management with Professionalism”. This philosophy motivates us to always thrive to provide our clients with utmost premier services in and on time through the provision of a well stipulated performance. We help companies and organizations even individuals to understand the concept of all customs related issues in Malawi and across.

Our Aspiration

Meeting needs, Exceeding expectations. Our aspirations mean not only to meet the needs of clients but also to provide them with new values that exceeds their expectations. “Meeting needs-Exceeding expectations” is our vision for the future.

Our Mission

To help clients understand all the customs matters in accordance with the laws and regulations of Malawi.

Our Goal

To be a leading Customs service provider in Malawi.

Our Team

Meet The Team

The DFS management team has extensive experience in transportation and logistics. They understand the complexities of freight transportation and are committed to delivering exceptional customer service. Under their leadership, DFS has become a reliable and trusted provider of freight transportation and logistics services for clients across industries. Marketing, administration & agent officers Designated Freight Services (DFS) is a leading provider of freight transportation solutions. As a company that is committed to excellence, DFS places a strong emphasis on both the technical and operational aspects of its business. With a dedicated team of operations and technical staff, DFS is able to provide reliable and efficient freight services to its clients.

Macwellingtone kapenuka

Chief Executive Officer

Samuel Mogha

Senior Clearing Officer

Louis Lawrence

Customs clearing officer

Elton Rashid Shaibu

Customs Clearing Supervisor

Joana Thamangira

Customs clearing officer

Langson Majawa

Administration

Boswell Rajab

logistics

Clearing the way for Seamless Shipping

5 +
Years Of Experience
1000 +
Packages Delivered
150 +
Satisfied Clients
20 +
Team Members